Q1: Do you accept small orders?
A1: Yes, we warmly welcome small orders. Feel free to contact us directly, and we will provide you with a tailored solution to meet your needs.
Q2: Can you deliver products to my country?
A2: Absolutely. We have rich experience in international logistics for industrial equipment. If you don't have a designated freight forwarder, we can arrange professional shipping services for you door-to-door.
Q3: Do you support OEM customization?
A3: Yes, we fully accept OEM orders. Please share your detailed design drawings, specifications, or material requirements with us. We will quote you a competitive price for your confirmation as soon as possible.
Q4: What are your payment terms?
A4: Our standard payment terms are as follows:
Accepted methods: T/T, L/C at sight
Payment ratio: 30% deposit in advance, 70% balance before shipment
Q5: What is the lead time?
A5: The lead time varies depending on the product type and order quantity. For MOQ orders of standard powder processing equipment (e.g., vibratory screen, mixer), the delivery is normally within 15 working days.
Q6: How soon can I get a quotation?
A6: We usually send out the quotation within 24 hours upon receiving your inquiry. If you need an urgent quote, please highlight your requirement in the email or contact us by phone, and we will prioritize your request.
